Refund policy
We want you to love what arrives at your door. If something isn't right, we'll do our best to make it right.
We accept returns within 30 days of delivery for items that are unwashed, unused, and in their original condition.
Return items must be postmarked within 30 days of delivery.
To be eligible for a return, your item must:
- Be unwashed and unused
- Show no signs of wear, soiling, or treatment
- Be in original condition with all packaging
To start a return, email us at info@bloomezzo.com with your order number. Items sent back without first requesting a return will not be accepted.
Approved returns are sent to our U.S. return warehouse:
Bloomezzo Returns
1667 Grant Ave
Blaine, WA 98230
United States
Return shipping
Return shipping costs are the responsibility of the customer.
We do not charge a restocking fee.
Refunds
Once your return is received at the return facility, please allow 3 to 5 business days for processing. You may choose to receive a Bloomezzo gift card for the full value of your order, including original shipping, or a refund to your original payment method, minus the original shipping cost. Depending on your financial institution, a refund to your original payment method may take additional time to appear in your account. Gift cards do not expire.
Sale items
All sale items are final sale and not eligible for return or exchange.
Damaged or Incorrect Items
Please inspect your order on arrival. If anything is defective, damaged, or incorrect, contact us within 7 days of delivery at info@bloomezzo.com with your order number and clear photos of the issue. We will make it right promptly.
A Note on Hand Block Printing
Each Bloomezzo tablecloth and napkin is hand block printed by skilled artisans in India using hand-carved wooden blocks. Natural variation in print placement, color depth, and block registration are inherent to the hand block print process. These characteristics are not defects and are not grounds for return. They are the mark of something genuinely made by hand.
Non-returnable items
Gift cards are final sale and not eligible for return.
Exchanges
The fastest way to exchange an item is to request a return for store credit, then use that credit toward the piece you'd like instead.
Order Changes and Cancellations
Contact us at info@bloomezzo.com within 24 hours of placing your order. We will do our best to accommodate changes or cancellations before your order ships.
Questions?
Email: info@bloomezzo.com
Phone: 1-778-900-1965
Hours: Monday to Friday, 10:00 AM to 5:00 PM PST