Refund policy
We want you to love what arrives at your door. If something isn't right, we'll do our best to make it right.
We accept returns within 30 days of delivery for items that are unwashed, unused, and in their original condition.
Return items must be postmarked within 30 days of delivery.
To be eligible for a return, your item must:
- Be unwashed and unused
- Show no signs of wear, soiling, or treatment
- Be in original condition with all packaging
To start a return, email us at info@bloomezzo.com with your order number. Items sent back without first requesting a return will not be accepted.
Approved returns are sent to our U.S. return warehouse:
Bloomezzo Returns
1667 Grant Ave
Blaine, WA 98230
United States
Return shipping
Return shipping costs are the responsibility of the customer.
We do not charge a restocking fee.
Refunds
Once your return is received at the return facility, please allow 3 to 5 business days for processing. Refunds are issued to your original payment method. Depending on your financial institution, it may take additional time to appear in your account.
Original shipping charges are non-refundable.
Sale items
All sale items are final sale and not eligible for return or exchange.
Damaged or Incorrect Items
Inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect so we can evaluate and make it right.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at info@bloomezzo.com. Include your order number and clear photographs of the issue. We will take care of it promptly.
A Note on Hand Block Printing
Each Bloomezzo tablecloth and napkin is hand block printed by skilled artisans in India using hand-carved wooden blocks. Natural variation in print placement, color depth, and block registration are inherent to the hand block print process. These characteristics are not defects and are not grounds for return. They are the mark of something genuinely made by hand.
Non-returnable items
Gift cards are final sale and not eligible for return.
Exchanges The fastest way to get what you want is to return the item and once the return is accepted, make a separate purchase for the new item.
Order Changes and Cancellations
Contact us at info@bloomezzo.com within 24 hours of placing your order. We will do our best to accommodate changes or cancellations before your order ships.
Questions?
Email: info@bloomezzo.com
Phone: 1-778-900-1965
Hours: Monday to Friday, 10:00 AM to 5:00 PM PST